At 48LongStems we offer 100% Satisfaction Guaranteed: 48LongStems strives to be THE source for the freshest, highest quality flowers and bouquets at the most competitive price. In addition to ensuring our product lines represent the latest in industry trends and styles, 48LongStems believes relationships are the key to our success and the most important aspect of our business model. Therefore, we look to form long term partnerships with both our farm suppliers as well as our customers based upon a commitment of excellent customer service and superior products. We guarantee that you will be happy with the quality of the flowers you just ordered, or we will refund your money, but also we guarantee that we will treat you with no hastles or run around. We even like to answer any question about flowers you might have no matter how big or small. We love flowers and we want to work with you.